1/20/2010

Review of Spicy Lamb Sausages - Merguez - Pork-Free - 6 Links

Folks, move along--don't buy this from these people.They are completely incompetent.The links showed up rancid, so I refused the order (but they also took TWO+ WEEKS TO SHIP THIS NIGHTMARE, and made my whole experience the worst I have had w/Amazon in 8 years).

As an example, here's how they dealt w/my order 2 weeks ago:

1 Waited a WEEK, then called me 6 TIMES, harassing me in the middle of a work meeting.
2 No one should EVER ship food 2nd day on Wednesdays--most food companies realize this.If the shipper does make a mistake, the food is sitting in a warehouse somewhere, rotting.These people actually WAIT A WEEK AND A HALF, then ship on Wednesdays!Then they try to blame the shippers for their own inccompetence!
3. The owner of this company then, after all the fiasco discussed above, send a nasty email, complaining about my rudeness (yeah, why don't we call him 6 times in a row, during some inconvenient time).He also blamed the shipping being late on FedEx (um, if you shipped on Tuesday or Monday, this doesn't happen)
4. Finally, he tried to claim they had upgraded me for shipping on 2nd day air, when the shipping was FREE for orders over 80 dollats.

All in all, this is a really bad company.If you want headaches, then please feel free and order from these people.

My advice?Order from D'Artagnans--I've dealt with them many times and they are considerate, acknowledge mistakes and at least attemt to rectify mistakes, instead of denying any fault at all.

One last thing to sum this up--I ordered A WEEK LATER from Thai Food here on Amazon.The order showed up 5 DAYS BEFORE THIS DID.But they're not incompetent--not if you talk to them!

Product Description
Merguez is a traditional North African spicy lamb and beef sausage. It is usually served grilled with couscous and harissa. This Pork-Free "All Natural" product is guaranteed free of antibiotics, hormones, preservatives, artificial ingredients, nitrites and MSG. Animals are fed with the purest natural feeds (No animal by-product). Many of the Fabrique Delices products have been served at the White House, on the Air France Concorde and even to his Holiness John Paul II. Fabrique Delices was also a proud supplier of the 1996 Atlanta Olympic Games.

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